Terms and conditions
Terms and Conditions
1. DEFINITIONS AND TERMS
Before making a reservation, please read these Terms and Conditions carefully, hereinafter referred to as the “Document” in their entirety.
Using this website: www.eddparkfly.ro and/or making online or telephone reservations signifies your acceptance of the Terms and Conditions mentioned below.
These Terms and Conditions are valid exclusively for the purchase of Denar Edmund SRL Services, hereinafter referred to as the “Services”, displayed on the Website www.eddparkfly.ro and sold both online and offline.
DENAR EDMUND S.R.L: DENAR EDMUND S.R.L company, a legal entity of Romanian nationality, with serial number in the Trade Register J12/396/22.01.2024, with the unique registration code 42220338, a working point opened at the address Strada Campului No. 14A, Dezmir village, Apahida commune, Cluj County, hereinafter referred to as the “Seller/Provider/DENAR EDMUND SRL”, commercial name EDD PARK & FLY
User – any natural person who is 18 years of age or a legally constituted legal entity, who uses the website: www.eddparkfly.ro
Buyer/Client/Beneficiary – can be any natural person who is 18 years of age or a legal person or any legally constituted legal entity, who has or obtains access to the Content through any means of communication made available by the Seller (electronic, telephone etc.) and who, accepting the Online Terms and Conditions, places a valid Order (initiates, completes and finalizes an Order). Before being a Buyer/Client/Beneficiary, any natural person, legal person or any legal entity that accesses the Site, first becomes a User.
Order – an electronic document that acts as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the Site, e-mail or telephone, his intention to purchase Services.
Services – making available to the Buyer, for a specified period, the land related to the parking space for vehicles in the vicinity of Avram Iancu International Airport, Cluj-Napoca, at the address of the work point, as well as any Service listed on the Site, including the Services mentioned in the Order, the characteristics of which were agreed by the Buyer, to be provided by the Seller to the Buyer as a result of the concluded Contract, including the related documents mentioned in this Document.
Contract – represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer. The only valid Order is the one confirmed by the Seller, as specified in this document, constituting the Contract.
Content – represents:
– all information on the Site that can be visited, viewed or otherwise accessed using an electronic device; including, but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Site, which are owned by DENAR EDMUND S.R.L, all rights obtained in this regard directly or indirectly (through licenses for use and/or publication) being reserved to it;
– the content of any e-mail sent to Users/Buyers/Clients by the Seller by electronic means and/or any other means of communication available;
– any information communicated by any means by an employee/collaborator of the Seller, the Buyer/Client, according to the contact information, specified or not by the latter;
– information related to the Services and/or tariffs charged by the Seller in a certain period;
– data relating to the Seller or other privileged data of the latter.
Review – a written evaluation by the beneficiary of a Service, an evaluation written based on his/her personal experience and ability to make qualitative comments and to say whether or not the Service complies with the specifications mentioned by the Seller.
Rating – a way of expressing the degree of satisfaction of a User/Client/Buyer with a purchased/contracted Service. The rating is expressed in the form of stars, each Service can receive a score from one star to five stars. This degree of satisfaction will always be associated with the review written by the User/Client/Buyer on a Service.
Comment – critical appreciation or observation, on the basis of a Review or another comment.
Question – a form of addressing other Users/Clients/Buyers in order to obtain information about the Services on the respective page.
Response – written information that is transmitted to the User/Client/Buyer who has asked a Question on the Site. The response represents an explanation provided by a User/Client/Buyer to another User/Client/Buyer within a discussion.
Document – these Terms and Conditions.
Commercial Communications – any type of message sent (such as: e-mail/SMS/telephone/mobile push/webpush/etc.), containing general and thematic information, information regarding Services similar or complementary to those purchased, information regarding offers or promotions.
Transaction – the collection or reimbursement of an amount resulting from the sale of a Service by the Seller to the Buyer, by using the services of the card processor approved by the Seller, regardless of the delivery method.
Specifications – all specifications and/or descriptions of the Services as specified in their description.
Newsletter – a means of periodic information, exclusively electronic, on the Services and/or Promotions carried out by the Seller in a certain period, without any commitment from the Seller with reference to the information contained therein.
Link – connection between documents/modules/pages belonging to the Site (internal links) or between the Site and other relevant sites external to it (external links).
2 CONTRACTUAL DOCUMENTS
2.1. By registering an Order on the Site or by telephone, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller carries out its commercial operations.
2.2. The notification received by the Buyer, after placing the Order, has an informational role and does not represent acceptance of the Order, but only acceptance of this Document. This notification is made electronically (e-mail) or by telephone.
2.3. For justified reasons, the Seller reserves the right to refuse to provide the Services in the Order. In such a situation, the Seller will notify the Buyer at the e-mail address or phone number provided to the Seller when making the Reservation and will return the amount paid.
2.4. The Contract is considered concluded between the Seller and the Buyer upon receipt by the Buyer from the Seller, via email (electronic mail) and/or SMS, of the Order confirmation notification.
2.5. The document and information provided by the Seller on the Site will form the basis of the Contract.
3 ORDER PLACEMENT POLICY
3.1. The use of the Content, including but not limited to accessing, visiting and viewing it, implies the User/Client’s adherence to and acceptance of these Online Terms and Conditions.
3.2. The User/Client may at any time reverse his/her decision to agree and/or accept the Document, in the form in which it will be available at that time, with the exceptions expressly stated in this Document. In the event that the User/Client/Buyer does not agree and/or does not accept and/or revokes his/her acceptance of the Document, he/she must do so in writing, clearly, expressly and unequivocally, by sending an email to this effect to the Seller, at the following e-mail address: info@eddparkfly.ro. Upon revocation of acceptance of the Terms and Conditions, the User/Client accepts that he/she waives: access to the Services offered by the Seller through the Site, receipt of newsletters and/or communications from the Seller of any nature (electronic, etc.).
3.3. As an exception, the Buyer/Client cannot revoke his/her consent expressed in favor of compliance with the Online Terms and Conditions during the period of a Contract, until the moment when he/she pays the value of all unfulfilled Contracts to the Seller for the Services provided based on the Order honored by the Seller.
3.4. Access for the purpose of placing an Order is allowed to any User/Client.
For justified reasons, the Seller reserves the right to restrict the User/Buyer's access to place an Order and/or to some of the accepted payment methods, if it considers that based on the User/Buyer's conduct or activity on the Site, his/her actions could harm the Seller in any way. In any of these cases, the User/Buyer may contact the Seller's Customer Relations Department to be informed of the reasons that led to the application of the above-mentioned measures.
3.5. Communication with the Seller can be achieved through direct interaction with him/her or through the addresses mentioned in the "Contact" section of the Site. The Seller is free to manage the information received without having to provide justification for this.
3.6. In the event of an unusually high volume of internet traffic, the Seller reserves the right to ask Users/Buyers to manually enter captcha validation codes, in order to protect the information on the Site.
3.7. The Seller may publish on the Site information about the Services and/or promotions offered by it, within a certain period of time and within the limit of available stock.
3.8. All information used to describe the Services available on the Site (static / dynamic images / multimedia presentations, etc.) does not represent a contractual obligation on the part of the Seller, these being used exclusively for presentation purposes.
3.9. In the images presenting the Services, the Seller reserves the right to use other services than those marketed on the Site and which are used to create a pleasant ambient graphic, their presence in those images being for illustrative purposes only. The said services may not be included in the component and/or costs of the respective Services and implicitly will not be provided together with them.
3.10. The promotions/offers presented on the Site are valid within the limits of available stock. The promotions are valid for limited periods of time, usually mentioned. If a period of time is not mentioned, they are valid within the limits of available stocks.
3.11. Reservations made on the Site do not guarantee the automatic availability of the service. If, for the selected period, the service is not available, the Client will be informed by telephone or by written messages (e.g. WhatsApp) as soon as possible.
3.12. DENAR EDMUND SRL reserves the right to change the price of the Services displayed on the Site, without prior notice/notification, in accordance with its Commercial and Sales Policy. The Seller reserves the right to complete and change any other information on the Site, without any prior announcement.
3.13. For his/her own information,
The Buyer shall permanently monitor the Online Terms and Conditions, which may be updated, modified and supplemented at any time by the Seller.
4 INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
4.1 The Content, as defined in this Document including, but not limited to, logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Site, are the exclusive property of the Seller, with all rights obtained in this regard directly or indirectly (through licenses for use and/or publication) being reserved to the Seller.
4.2 The User/Client/Buyer/ is not permitted to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any Content in any context other than the original one intended by the Seller, include any Content outside the Site, remove the insignia signifying the Seller's copyright on the Content as well as participate in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, except with the express written consent of the Seller.
4.3 Any Content to which the User/Client/Buyer has and/or obtains access by any means, is subject to the Document, if the Content is not accompanied by a specific and valid user agreement concluded between the Seller and him, and without any implicit or express warranty formulated by the Seller with reference to that Content.
4.4 The User/Client/Buyer/ may copy, transfer and/or use the Content only for personal or non-commercial purposes, only if these do not conflict with the provisions of the Document.
4.5 If the Seller grants the User/Client/Buyer/ the right to use, in the form described in a separate user agreement, a certain Content, to which the User/Client/Buyer has or obtains access pursuant to this agreement, this right extends only to that or those Content defined in the agreement, only for the period of its or these Content's existence on the Site or the period defined in the agreement, according to the defined conditions, if they exist and does not represent a contractual commitment on the part of the Seller for the respective User/Client/Buyer or any other third party who has/obtains access to this transferred Content, by any means and who could be or is prejudiced in any way as a result of this Content, during or after the expiration of the user agreement.
4.6 No Content transmitted to the User, Client or Buyer, by any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and/or viewing does not constitute a contractual obligation on the part of the Seller and/or the Seller's employee/agent who mediated the transfer of the Content, if any, with respect to the respective Content.
4.7 Any use of the Content for purposes other than those expressly permitted by this Document or by the accompanying user agreement, if any, is prohibited.
5 ORDER
5.1 The Customer/Buyer can place Orders by phone or on the Site, by adding the desired Services in the “RESERVATION” Section at https://www.eddparkfly.ro/rezervare, and then complete the Order by making payment through one of the methods expressly indicated on the Site. A Service is available for purchase to the extent that there is availability for it. The launch of the Order, in the absence of its confirmation by the Seller, does not entail the registration of an Order, implicitly nor the automatic reservation of the Service.
5.2 In order to complete an order, the Buyer must enter the data characteristic of the Services and follow the “Parking reservation form” option, which will transmit the reservation intention to the Seller. By completing the Order, the Buyer guarantees that all data provided by him, necessary for the purchase process, are correct, complete and true at the date of placing the Order.
5.3 By completing the Order, the Buyer agrees that the Seller may contact him, by any means available/agreed by the Seller, in any situation in which it is necessary to contact the Buyer.
5.4 The Seller may cancel the Order placed by the Buyer, following a prior notification addressed to him, without any subsequent obligation of either Party towards the other or without either Party being able to claim damages from the other in the following cases:
6 BILLING – PAYMENT
6.1 The prices of the Services displayed on the Site https://www.eddparkfly.ro are in lei (RON) and include VAT according to the legislation in force. The invoicing of the purchased Services is done using the information provided by the Buyer in the form intended for this purpose, which can be found on the Site. Denar Edmund SRL is not responsible for the correctness of the information provided by the Buyer for the invoice.
7 METHOD OF PROVISION OF SERVICES
7.1 The Seller makes available to interested customers (Buyers), in exchange for the price charged and displayed on the Site, with the order placed in advance, the land related to the parking space for vehicles within the premises of Denar Edmund SRL, located in the town of Dezmir, Apahida commune, Cluj County – EDD Park&Fly Parking. The Seller also offers its customers free transfer to the airport, within the limit of available spaces and in compliance with those stipulated in this Content. Given that the transfer does not involve additional costs, the Seller reserves the right, in certain circumstances, to provide the transfer only for the driver of the vehicle for which the reservation is made, with prior information from the Customer.
7.2 The Customer/Buyer interested in purchasing the Services provided by the Seller will place an order in advance, indicating the name and surname, the vehicle registration number, the date and time of arrival at the parking lot, the return date, the plane landing time, the airport from which the return flight will take place, the number of people (adults and children), the telephone number and a valid e-mail address.
7.3 After accurately completing the order form, the Customer/Buyer will send it to the Seller by pressing the "Book" button. Thus, the order will be sent to the Seller, and the Customer/Buyer will receive an e-mail confirming the reservation.
7.4 After receiving the confirmation, the order is considered to be made, the contract between the Seller and the Buyer is considered concluded, with all the rights and obligations established in their charge according to this Content.
7.5 Before submitting an order, the Client/Buyer has the obligation to check the price of the Services he intends to order at the rates section: https://www.eddparkfly.ro/ on the website
7.6 Before submitting an order, the Client/Buyer has the obligation to take into account a margin of 3 hours prior to the date and time set for the plane's take-off.
8 RIGHT OF WITHDRAWAL
8.1 If the Customer/Buyer changes his/her mind or wishes to cancel a valid order sent to the Seller, he/she is obliged to send a written request to this effect to the Seller at the e-mail address info@eddparkfly.ro indicating the data from the order form, the data received in the booking confirmation message. The request to cancel a booking must be sent to the Seller with a notice of 48 hours before the date mentioned in the order as representing the date and time of arrival at the parking lot.
9 OBLIGATIONS OF THE SELLER
9.1 The Seller is obliged to provide the Services that he/she has confirmed and to ensure the possibility of parking the Customer/Buyer's vehicle on his/her premises for the period indicated in the order.
9.2 The Seller is obliged to ensure the surveillance of the location through a video monitoring system and to make the recordings available to the investigative bodies or to the Customer/Buyer, in the event of any event likely to cause any damage to the vehicle if the provisions of art. 10.3 have been complied with.
9.3 At the end of the period indicated in the order form, the Seller is obliged to hand over the vehicle to the Customer/Buyer in the condition in which he received it.
10 OBLIGATIONS OF THE CUSTOMER/BUYER
10.1 The Customer/Buyer is obliged to appear at the DENAR EDMUND S.R.L location on the date and time indicated in the Order form. In the event of failure to comply with this obligation or failure to comply with the margin from art. 7.6, the Seller shall not be liable for any damages that the Customer/Buyer may suffer as a result of the missed flight.
10.2 The Customer/Buyer is obliged to strictly respect the place indicated by the Seller's representative for parking the vehicle.
10.3 When handing over the vehicle, the Customer/Buyer is obliged to indicate all damages that the vehicle has and to take pictures of its condition at the time of handover, otherwise he/she cannot have any claims from the Seller upon taking over the vehicle. Failure to take pictures at the time of handover of the vehicle excludes the Customer/Buyer's right to request viewing of the records according to art. 9.2.
10.4 The Customer/Buyer is obliged to not store valuables in the vehicle during the period between the handover date and the pick-up date, to secure the goods left inside by closing the doors, hoods and trunk, windows, hatches, fuel cap, to turn off the engine, not to leave animals or minors unattended in the vehicle, not to leave dangerous substances in the vehicle.
10.5 The Customer/Buyer is obliged to pick up the vehicle on the date indicated in the order form. If, for various reasons, he/she is unable to show up on the indicated date, he/she is obliged to notify the Seller in writing (by text message or e-mail using the data from art. 21.3) about the new pick-up date and other relevant details and to pay the price difference. In the event that the Customer/Buyer does not take over the vehicle within 1 (one) year from the date initially indicated as the takeover date, he expressly authorizes the Seller to destroy it, and the costs incurred by the destruction will be reimbursed to the Seller within 5 days of the notification received in this regard.
11 CONFIDENTIALITY
11.1 The Seller shall maintain the confidentiality of any information you provide. The disclosure of the information provided may only be made under the conditions mentioned in this Document.
11.2 No public statement, promotion, press release or any other form of disclosure to third parties shall be made by the Buyer/Client regarding the Order/Contract, without the prior written consent of the Seller.
11.3 By transmitting information or materials through this Site, you grant and allow the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute such materials or information. You also agree that the Seller may freely use, in its own interest, such information, ideas, concepts, know-how or techniques that you have sent to us through the Site. The Seller shall not be subject to any obligations regarding the confidentiality of the information sent, unless the legislation in force provides for other specifications in this regard.
12 PROMOTIONS, CAMPAIGNS, OFFERS AND ADVERTISING MESSAGES
12.1. The Seller may publish on the Site information or messages about the Services and/or Promotions practiced by it, within a certain period and within the limit of the available stock.
12.2. The promotions/offers presented on the Site are valid within the limit of the available stock. The promotions are valid for limited periods of time, usually mentioned in the messages that accompany them.
12.3. The Seller may withdraw or modify a Service offer, at any time, without owing anyone penalties or other damages of any nature.
13 COMMERCIAL COMMUNICATIONS
13.1 The User/Buyer/Client may at any time change his/her option regarding the agreement given to the Seller for Commercial Communications containing general and thematic information including information regarding offers or promotions
by contacting the Seller and sending a clear message regarding the unsubscription.
Following the purchase of the Service, the Seller may send the Buyer/Client Commercial Communications regarding:
– suggestions for Services recommended to be used in the future;
– request for feedback regarding the experience had on the Site, when making the online purchase, and/or regarding the experience with the provision of the Services;
– newsletter, but only in case of subscription to this type of service;
13.2 The User/Client may unsubscribe, at any time, from the Commercial Communications mentioned in this Document, by contacting the Seller in this regard.
13.3 Also, in order to improve the offer of Services and the shopping experience, we will use your data to conduct market research and opinion surveys. The information obtained from such market research and opinion surveys will not be used for advertising purposes, but only for those mentioned above. Your responses to market research and opinion surveys will not be associated with your identity and will not be transmitted to third parties or published. You may object to the use of data for market research and opinion surveys at any time by contacting the Seller in the manner mentioned in this Document.
14 Reviews. Comments. Questions and Answers
14.1 Reviews, Comments, Questions and Answers may be written by Users/Customers/Buyers on the Site. The information entered may be both positive and negative and shall refer to the characteristics and manner of provision of a Service.
14.2 At the time of registering a particular Review/Comment/Question/Answer on the Site, Users/Customers/Buyers grant the Seller a non-exclusive, perpetual, irrevocable and territorially unlimited right to use, reproduce, modify, adapt, publish, translate, distribute and display this Content.
14.3 In the event that the Seller finds a violation of the Terms and Conditions, it reserves the right to suspend the User/Customer/Buyer's ability to enter Reviews/Comments/Questions.
15 COMPLAINTS
15.1 For complaints or grievances related to the purchased Service, Buyers have at their disposal the e-mail address: info@eddparkfly.ro The maximum term for resolving complaints or grievances is 15 calendar days from their receipt.
15.2 Also, for complaints not resolved within the indicated term or resolved unsatisfactorily, the Customer/Buyer may contact the National Authority for Consumer Protection using the contact details indicated here: https://anpc.ro/contact/ .
15.3 By way of exception to the provisions of Chapter 20, the Customer/Buyer may opt, for complaints not resolved within the indicated term or resolved unsatisfactorily by the Seller, for their resolution through the SAL mechanism within the National Authority for Consumer Protection. ADR is an alternative mechanism to the judicial system, through which consumers are offered the possibility of resolving disputes they may have with traders, when they are faced with a problem related to the purchase of a product or service.
16 MEASURES TO LIMIT THE POSSIBILITY OF FRAUD
16.1 The Seller does not request from its Users/Customers, by any means of communication (e-mail/telephone/SMS, etc.) information regarding confidential data, bank accounts/cards or personal passwords. The Customer assumes full responsibility for the disclosure of his/her confidential data to a third party.
16.2 The Seller declines any responsibility in the event that a User/Customer would be/is prejudiced in any way by a third party who would claim to represent the interests of the Seller.
16.3 The User/Customer undertakes to inform the Seller of such attempts, using the contact details.
16.4 Communications made by the Seller through electronic means of distance communication (i.e. e-mail) contain the sender's complete and compliant identification data or links to them, at the date of transmission of the Content.
16.5 The following actions will be considered an attempt to defraud the Seller's Website Content:
– to alter or modify the Website Content or any correspondence sent by any means by the Seller to the Customers;
– to affect the performance of the server/servers on which the Website runs;
– to access or disclose to any third party who does not have the necessary legal authority, the Content sent by any means by the Seller to the Customer when the latter is not the legitimate recipient of the Content.
The seller reserves the right to take any legal measures that are required in such situations, including filing a criminal complaint against the person(s) who attempted to, or who initiated, such actions.
17 PROCESSING OF PERSONAL DATA. COOKIES
17.1 Please review the Privacy Policy regarding the processing of personal data, which is part of this Document, by accessing the following link: https://www.eddparkfly.ro/politica-de-confidentialitate
17.2 Please review the Cookies Policy, which is part of this Document, by accessing the following link: https://www.eddparkfly.ro/politica-cookies
18 ASSIGNMENT AND SUBCONTRACTING
18.1 The Seller may assign and/or subcontract to a third party for Services related to the fulfillment of the Order, with the Buyer's information, without the Buyer's consent being required. The Seller will continue to be liable to the Buyer for all contractual obligations provided for in the Document. The Buyer is strictly prohibited from assigning or subcontracting the Services purchased from the Seller.
19 FORCE MAJEURE
19.1 Neither Party shall be liable for the failure to perform its contractual obligations if such failure to perform on time and/or properly, in whole or in part, is due to a force majeure event. Force majeure is an unforeseeable event, beyond the control of the Parties and which cannot be avoided.
19.2 If within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each Party shall have the right to notify the other Party of the full termination of the contract without any of them being able to claim any other damages from the other.
20 FINAL PROVISIONS
20.1 By using/visiting/viewing etc. The Site and/or any Content sent by the Seller to the User/Client/ by accessing and/or sending by any means (electronic, telephone, etc.), the User/Client/ declares to agree with and accept the provisions of this Document (“Terms and Conditions”).
20.2. If any of the above provisions is found null, invalid, non-functional, or illegal, regardless of the cause, this will not affect the validity of the other provisions of the Document.
20.3. For more details, please contact us by e-mail at info@eddparkfly.ro or at the phone number 0774604125, where/from where you will receive a response as soon as possible.
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